Service outage on 'Explorer'

July 3, 2025 at 7:16 AM UTC

Resolved after 4m of downtime

Summary

The following monitors are down: Explorer Page, Explorer API

Events:

Open - Monitor(s) are down (07:16 UTC — Jul 3)

Issue - Monitor Explorer Page is down: HTTPSConnectionPool(host=‘iost-mainnet-explorer2.alt.technology’, port=443): Max retries exceeded with url: / (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f44aeeed640>: Failed to resolve ‘iost-mainnet-explorer2.alt.technology’ ([Errno -5] Name has no usable address)")) (07:16 UTC — Jul 3)

Issue - Monitor Explorer API is down: HTTPSConnectionPool(host=‘iost-mainnet-explorer2.alt.technology’, port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f9e09dd5d30>: Failed to resolve ‘iost-mainnet-explorer2.alt.technology’ ([Errno -5] Name has no usable address)")) (07:16 UTC — Jul 3)

Resolved - resolved (07:20 UTC — Jul 3)

Last updated: July 3, 2025 at 7:16 AM UTC