Service outage on 'Explorer'

July 1, 2025 at 6:57 AM UTC

Resolved after 3m of downtime

Summary

The following monitors are down: Explorer Indexer Status, Explorer API, Explorer Page

Events:

Open - Monitor(s) are down (06:57 UTC — Jul 1)

Issue - Monitor Explorer Indexer Status is down: HTTPSConnectionPool(host=‘iost-mainnet-explorer.alt.technology’, port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f9e095f4ec0>: Failed to resolve ‘iost-mainnet-explorer.alt.technology’ ([Errno -5] Name has no usable address)")) (06:57 UTC — Jul 1)

Issue - Monitor Explorer API is down: HTTPSConnectionPool(host=‘iost-mainnet-explorer.alt.technology’, port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f42d0bb10a0>: Failed to resolve ‘iost-mainnet-explorer.alt.technology’ ([Errno -5] Name has no usable address)")) (06:57 UTC — Jul 1)

Issue - Monitor Explorer Page is down: HTTPSConnectionPool(host=‘iost-mainnet-explorer.alt.technology’, port=443): Max retries exceeded with url: / (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f9e091b9460>: Failed to resolve ‘iost-mainnet-explorer.alt.technology’ ([Errno -5] Name has no usable address)")) (06:57 UTC — Jul 1)

Resolved - resolved (07:00 UTC — Jul 1)

Last updated: July 1, 2025 at 6:57 AM UTC